Return, Exchange and Cancellation

At Hatti & Giraffe, we take great care to offer you the best version of our products and make it a pleasant experience for you every single time. We hope that our mithai makes your joyous occasions extra special.

We are unable to accept any returns/exchanges or issue any refund as our products are perishable. However, if you receive an incorrect or damaged order, please get in touch with us with a photograph within 24 hours of receiving it. Once we have the necessary information, we will do our best to identify the root cause and work with our Shipping partner if required to address the issue.

We do our best to ensure every order is perfect, but in case it’s not, we’d like to make it right!


+91 9321076432 (10:00 AM to 6:00 PM local time) /


Once an order is confirmed, we are unable to cancel or make any changes to the order. If you’d like to add products, please place a new order.